Last updated: October 2025

At Fairy Bake House, we ensure that every product is prepared with utmost care and quality.

Refunds/Replacement Eligibility

You can request a refund or replacement only if:

The product is damaged or spoiled on arrival.

The wrong item was delivered.


Requests must be made within 24 hours of delivery with a clear photo and order number.

Non-Refundable Items

Custom cakes or personalized items.

Orders cancelled after preparation.

Orders not collected/delivered due to wrong address or unavailability.

Replacements for the products will be delivered within 5-7 days.

Refunds will be processed to your original payment method within 5–7 business days, after approval.

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